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Shipping & Tracking

Please refer to your shipping confirmation email to track your order. If you have any questions, please contact our Customer Care team anytime! Affected by Covid-19, there will be some delays in the delivery.

Delivery Time = Warehouse Processing Time (1-3 Business Day) + Shipping Time

Warehouse Processing Time

Orders are processed and shipped Monday – Friday from our warehouse. Orders placed on holidays or weekends will begin processing the next business day. Orders are processed and shipped in 1-3 business days. If items in your order are out of stock or delayed for shipping we will notify you by e-mail.

Shipping Time 

Around 5-10 business days

Shipping Cost

Free Shipping Sitewide

Order Status

Your order number will be given to you upon completion of the purchase. A courier number will be given to you via email once your order ships. To track your order, please go to https://www.17track.net/en
Enter your tracking number and you can track your order. If you have any questions, please send us an email at support@hausweet.com

Tips For Shipping

A) Standard shipping offer only applies to shipping within designated regions. Duties and taxes may be levied by the shipping company upon delivery. We are required by international law to disclose the full value of all shipping contents. Processing and transit times are approximate. The Flate rate is approximate based on the current exchange rate of your chosen currency. Shipping is subject to availability. We are not able to process shipping to the APO/FPO address.

B) We are doing our best to make the promised time, please understand our warehouse is working only on business days, so please remember to enjoy the sunshine even there's a day or two difference in the ETA, and by the way, we will inform you proactively if something is wrong.

C) Phone number is required for delivery. Leave the correct email address in your order so that order confirmation and shipping confirmation will be sent.

D) Your order tracking information will be updated when it arrives in the carrier's regional facility. Kindly allow 2-3 days of transit shipment. Thanks for your patience. If you have any questions, please chat with us immediately.