FAQs

This depends on where you are located. The shipping time is about 15 -25 working days.

After shipping out, customers will receive a shipping confirmation E-mail, with a tracking number included.

Once shipped, we will send the tracking number to your mailbox.
To track your order, please go to https://www.17track.net/en
Enter your tracking number and you can track your order.

Customers will receive a confirmation E-mail to certify that we have confirmed your order. It usually takes 1 to 3 days for processing and then it will be shipped out. After shipping out, customers will receive a shipping confirmation E-mail, with a tracking number included. To track your order, please go to https://www.17track.net/en
Enter your tracking number and you can track your order.

For this matter, please send an Email to support@hausweet.com
Please specify your invoice ID or the last 4 digits of your credit card and we will check for you.

For return product or refund, please read our Return Policy first.
If you insist, please send an Email to support@hausweet.com
Please specify your invoice ID or the last 4 digits of your credit card and we will process it for you.

To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn’t work, please contact the Email support@hausweet.com



There are several ways to get discounts on our website.
Join our Facebook group, or follow our Instagram to enjoy the latest events!
Log in to our website and register, then you can always get the latest discount via E-mail!